Contact us

Our customer services phone lines are temporarily closed, if your query is urgent you can contact us via webchat or email [email protected].

If you have a question or want to know more about any of our properties, please contact us. Our YHA Exclusive Hire team will get back to you as soon as possible.

Opening hours

Monday to Friday: 10.00am to 4.00pm
Closed Saturdays, Sundays and Bank Holidays

Ways to contact us

By phone: 0800 0191 700 / 01629 592 700

By email: [email protected]

Write to us:

YHA Exclusive Hire Team
YHA England & Wales
Trevelyan House
Dimple Road
Matlock
Derbyshire
DE4 3YH

Alternatively, please use the form below.